Boutique

Privacy policy
in compliance with law 25

Introduction

Thank you for visiting www.enfantsecure.com | www.childsafefence.com. We respect the privacy of every individual who visits the website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we treat the information we receive about you.
Clôture de piscine Enfant Sécure | Child Safe pool Fence complies with Quebec's Law 25, and is committed to respecting the confidentiality of the personal information we collect.

Collecting personal information

  • Last name | First name
  • Mailing address
  • E-mail address
  • Phone number
  • Photos and backyard plan
  • Electronic documents
  • Material details
  • Electronic exchanges with us
  • Payment information
The personal information we collect is gathered through forms, e-mail exchanges, the online store and through the interactivity established between you and our Web site. As indicated in the following section, we also use cookies and/or log files to gather information about you.

 Forms and interactivity

Your personal information is collected via the following forms:
  • Website registration form
  • Contact form
  • In branch
  • Information request and e-mail exchanges
  • Online order form
  • Quote
  • Invoice
We use the information collected for the following purposes:
  • E-mail exchange
  • Tender follow-up
  • Execute contracts
  • Order follow-up
  • Transfer to local technician
  • Delivery
  • Information | Promotional offers
  • Statistics
  • Contact us
Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:
  • Correspondence (e-mail, telephone)
We use the information collected for the following purposes:
  • Information or promotional offers
  • Statistics
  • Contact us
We reserve the right to transmit the information to a third party for the purpose of transmitting the information to the carrier designated to deliver the merchandise.  We may share your data, including personal information, with the retailer or subcontractor in your area, for your quotation request, in order to improve our customer service. Your personal information is also accessible to our employees who require it in the performance of their duties.

Safety Measures

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
  • SSL security protocol 
  • Access management authorized person
  • Access management person concerned
  • Network monitoring software
  • Computer backup
  • Login | password
  • Encryption
  • Firewall
We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.
We may disclose to any member of our organization such user data as they reasonably require to carry out the purposes set out in this policy.
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information.
The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
Clôture de piscine Enfant Sécure | Child Safe pool Fence privacy policy under the Law 25.  
If you have any questions about this Privacy Policy, you can contact us at 1-800-635-3926 or send an e-mail to​ Mélanie Charette

Right of access

You can consult, modify or delete your data. To do so, please use the same contact details mentioned above.

Legislation

We undertake to comply with the legislative provisions set out in :
Law 25 - New provisions protecting the privacy of Quebec residents.

Update

This document may be updated regularly in line with legislative, technological and organizational developments.
Current version: December 8, 2023.
Clôture Piscine Enfant Sécure